At lootbet, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a lootbet player in the Philippines.
Your Privacy at a Glance
Six core privacy commitments lootbet makes to every Filipino player on the platform.
All data transmitted between your device and lootbet is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
lootbet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform and comply with legal obligations.
lootbet gives you the right to access, correct, and request deletion of your personal data at any time. Submit a request to our support team and we will respond within 15 business days.
Player data is stored on secured servers with access controls, firewalls, and regular security audits. Only authorized lootbet personnel with a legitimate need can access your records.
lootbet only collects the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and comply with Philippine regulatory requirements.
You can opt out of lootbet marketing communications at any time through your account settings or by contacting support. Opting out does not affect your ability to use the platform.
Summary: lootbet ("we," "us," "our") is committed to protecting the privacy and personal data of all players on the lootbet platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use lootbet. By registering an account or using any lootbet service, you acknowledge that you have read and understood this Privacy Policy.
lootbet is an online gaming platform operated for Filipino players. We understand that when you share your personal information with us, you are placing trust in lootbet to handle it responsibly. This Privacy Policy is our commitment to that trust.
This Privacy Policy applies to all personal data collected through the lootbet website, mobile browser interface, customer support channels, and any other services provided under the lootbet brand. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
lootbet operates in alignment with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as applicable PAGCOR data handling requirements.
For the purposes of the Philippine Data Privacy Act of 2012, lootbet is the data controller responsible for your personal information collected through the lootbet platform. As data controller, lootbet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws.
If you have any questions or concerns about how lootbet handles your personal data, you may contact our Data Protection Officer at the contact details provided in Section 15 of this Privacy Policy.
When you create a lootbet account, we collect the following personal information:
To comply with anti-money laundering regulations and PAGCOR requirements, lootbet may collect:
When you make deposits or withdrawals on lootbet, we collect:
lootbet does not store full bank account numbers or card numbers on its servers. Payment processing is handled by regulated third-party payment providers.
lootbet records your gaming activity on the platform, including:
When you access lootbet, we automatically collect certain technical information:
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, date of birth, mobile number | Mandatory |
| KYC Documents | Government ID, proof of address | Required for withdrawals |
| Financial | GCash reference, transaction history | Mandatory for transactions |
| Gaming Activity | Bets placed, games played | Automatic |
| Technical | IP address, device type | Automatic |
| Marketing Preferences | Communication opt-in/out status | Optional |
lootbet collects your personal data through the following means:
lootbet uses your personal data for the following purposes:
Note: lootbet will never use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
lootbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
lootbet shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, fraud detection services, cloud hosting providers, and customer support tools. All service providers are contractually required to process your data only on lootbet's instructions and to maintain appropriate security standards.
lootbet may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of lootbet's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before your data is transferred.
lootbet does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances.
lootbet uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help lootbet recognize you, remember your preferences, and analyze platform usage.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain lootbet features.
lootbet retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, lootbet will securely delete or anonymize it in accordance with industry best practices.
lootbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While lootbet takes extensive measures to protect your data, you also play an important role. Keep your lootbet login credentials confidential, use a strong and unique password, and contact lootbet support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lootbet:
Request a copy of the personal data lootbet holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data in your lootbet account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes at any time.
Request a copy of your personal data in a structured, commonly used, machine-readable format.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
To exercise any of the above rights, please contact lootbet's Data Protection Officer at [email protected]. lootbet will respond to all verified requests within 15 business days.
lootbet is strictly an adult platform. Access to lootbet is prohibited for individuals under the age of 21 years, in accordance with Philippine gambling regulations. lootbet does not knowingly collect personal data from individuals under 21. If lootbet becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately suspended and all associated data will be deleted.
If you are a parent or guardian and believe that a minor has registered on lootbet, please contact us immediately at [email protected] so that we can take appropriate action.
The lootbet platform may contain links to third-party websites or services, such as payment provider portals. lootbet is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through lootbet. This Privacy Policy applies solely to data collected by lootbet.
lootbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, lootbet will notify registered players via the email address or mobile number on file, and the "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of lootbet following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you must cease using lootbet and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or lootbet's data practices, please contact our Data Protection Officer:
Play with confidence knowing lootbet protects your personal information with industry-leading security. Join Filipino players who trust lootbet for fast GCash payouts and 800+ games. 21+ only. Play responsibly.
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